Privacy policy

Last updated: February 2, 2026

Privacy Policy

1. Who we are

This website is operated by Cool Classical Studios., based in the Netherlands.

If you have any questions about this Privacy Policy or how we handle your data, you can contact us at:
📧 info@coolclassicalstudios.com


2. What personal data we collect

When you use our webshop, we may collect the following information:

  • Name
  • Billing and shipping address
  • Email address
  • Phone number (if provided)
  • Payment details (processed securely by our payment providers)
  • Order history
  • IP address and basic device/browser information

We only collect data that is necessary to run our webshop and provide our services.


3. Why we use your data

We use your personal data to:

  • Process and deliver your orders
  • Handle payments and refunds
  • Communicate with you about your order
  • Respond to questions or support requests
  • Comply with legal and tax obligations
  • Improve our webshop and customer experience

If you sign up for our newsletter (if applicable), we’ll only use your email address to send you updates you’ve agreed to receive.


4. Legal basis for processing

Under GDPR, we process your personal data based on:

  • Performance of a contract (to fulfill your order)
  • Legal obligations (such as tax and accounting rules)
  • Legitimate interest (customer service, improving our webshop)
  • Consent, where required (for example, newsletters or cookies)


5. Sharing your data

We only share your data with trusted third parties when necessary, such as:

  • Payment providers
  • Shipping and logistics partners
  • IT and webshop service providers (such as our e-commerce platform)

These parties only receive the data they need to perform their services and are required to protect your information.

We never sell your personal data.


6. International data transfers

Some of our service providers may be located outside the EU or UK. When this happens, we ensure appropriate safeguards are in place to protect your data, in line with GDPR and UK GDPR requirements.


7. How long we keep your data

We keep your personal data only as long as necessary:

  • Order and invoice data: as required by Dutch tax law
  • Customer service data: as long as needed to resolve your request
  • Marketing data: until you unsubscribe or withdraw consent


8. Your rights

You have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion of your data
  • Restrict or object to certain processing
  • Withdraw consent at any time
  • File a complaint with your local data protection authority

To exercise any of these rights, contact us at info@coolclassicalstudios.com.


9. Cookies

Our website uses cookies to ensure it works properly and to improve your shopping experience.

Some cookies are necessary for the webshop to function, while others help us understand how the site is used. Where required, we ask for your consent before placing non-essential cookies.

You can manage or disable cookies via your browser settings at any time.


10. Security

We take appropriate technical and organisational measures to protect your personal data against loss, misuse, or unauthorised access.


11. Changes to this policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website.